Our Promise

At The Ostrich Group we are different and plan to stay that way. Our commitment to providing impartial information without bias means that we have to adhere to a set of principles that are dear to our hearts.

At Ostrich, we promise:

To provide a neutral platform from which objective information on care services can be viewed and selected for further contact. As far as we are concerned, all providers are equal, from the smallest independent to the largest care home group;
To list, totally free, all CQC-registered care homes and care at home services, complete with contact details and searchable by geo-tagged maps, with website and CQC report links and a unique QR code;
To give equal opportunity to every provider. All CQC-registered care homes can enhance their listing, at no charge, with up to five photographs, 1000 words of text, a standard facilities check list and a link for brochure download;
Never to take fees from any care placement resulting from Ostrich Care. The income to support the site comes from our shopping products and services areas. Shopping with Ostrich helps us to help you! We don’t take commission from our financial service partner, but they do pay a fee to be on Ostrich and offer our visitors a whole of market service, showing all the financial options not just those of one provider. We do not take commissions from our legal partner either, but they do pay a fee to be on Ostrich;
To be continually updated, with CQC reports renewed every 14 days, services that have lost their CQC rating removed automatically and new providers and homes added as they open;
data held is stored in line with current regulations;
To partner with leading providers and some of the best-regarded names in their specialist areas, of money, law, insurance, leisure, property and more;
To support the work of organisations such as Older People's Day, Age Action Alliance, and the Purple Angel Dementia Awareness campaign.